Good patient care runs on thousands of small tasks. We automate all of them.

Rhema handles the patient journey. Tasks that once bounced between the call center, MAs, and nurses now simply get done.

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The hidden operational cost of modern patient care.

// Demand
153%
growth in patient messages to clinicians since 2020, while visits grew just 17%. Every message is work for someone.1
Source: JAMA, 2026
// Capacity
2:1
hours of admin and patient comms work for every hour of direct patient care. The calls, reminders, charting and handoffs add up.2
Source: Annals of Internal Medicine, 2016
// Workforce
8%
projected national RN shortfall in 2028, and nearly half of practice leaders say medical assistants are their hardest role to recruit.3
Source: HHS/HRSA; MGMA

Generalized steps run automatically. Scoped for your use case.

01

Identify

Eligible patients surfaced and prioritized from your panel.

02

Reach

Rhema calls or texts each patient, confirms identity, and begins.

03

Assess

A full intake in natural conversation: medications, symptoms, procedure-specific intake, care gaps.

04

Document

A visit-ready summary drafted automatically, gaps and flags included.

05

Clinician reviews

Your doctor reviews what matters and makes the call.

06

Follow through

Care gaps get closed, referrals followed up, next visit scheduled.

The engine — Rhema Voice Agent

Patient communication is crucial to effective care.

Most of the work around a visit is conversation: outreach, intake, reminders, follow-up. Rhema’s voice agent handles it.

Our agent reads the chart before it dials · Remembers every prior call · Adapts to each patient · Hands off to your staff when it should.

Live call Pre-visit check-in
Rhema
Hi Dorothy, this is Rhema calling from Dr. Alvarez’s office. Is now still an okay time to chat for a few minutes?
Dorothy
Oh, yes, that’s fine.
Rhema
Wonderful. Last time we spoke you mentioned your knee had been bothering you on stairs. How has that been this week?
Dorothy
Actually a bit better, thank you for asking.
Rhema
That’s great to hear, I’ll note that for Dr. Alvarez. Are you still taking the Lisinopril every morning?
The impact

What changes with Rhema.

95%
positive patient sentiment on completed calls4
75%
of enrolled patients reached and assessed5
2-3x
ROI on labor alone, excluding revenue-driving activities6
100%
of outreach opportunities captured7

Primary care and Specialties.

Safely engaging with your most complex patients.

Safeguards are built in, not bolted on. Your clinicians stay in the loop, and your practice keeps the system of record.

HIPAA compliant AICPA SOC 2
  • Clinician in the loop. Every note and escalation is reviewed before it reaches a patient or your EHR. Rhema never closes the loop alone.
  • Built for HIPAA, top to bottom. SOC 2 ready. AES-256 encryption at rest, TLS 1.2+ in transit, and least-privilege access across every service.
  • Role-based access & audit. Granular access controls and a complete, exportable audit trail for every call, note, and action.
  • Identity & consent verified. Every call confirms patient identity and verbal consent before any clinical conversation begins, logged on the record.
  • Guardrailed clinical scope. Calls run a fixed clinical protocol with hard escalation triggers. Anything out of scope routes straight to your staff.
  • Data stays yours. No training on your patient data. Notes and tasks flow back into your systems, you keep the system of record.

Intake and follow-up, handled end to end.

Rhema runs the outreach, intake, and recovery follow-through around every visit, across your service lines, so your team gets its time back, and value-based care actually pencils out.

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Sources & methodology
  1. Long JJ, McAdams-DeMarco MA, Schwartz MD, et al. Trends in Patient Portal Messages, Office Visits, and Telephone Encounters. JAMA, 2026. Patient-authored portal messages rose 153% from 2020 to 2025 while in-person visits grew 17% (Epic Cosmos; 140M+ patients).
  2. Sinsky C, Colligan L, Li L, et al. Allocation of Physician Time in Ambulatory Practice: A Time and Motion Study in 4 Specialties. Annals of Internal Medicine, 2016.
  3. U.S. Health Resources and Services Administration, National Center for Health Workforce Analysis, Nurse Workforce Projections, 2023–2038 (December 2025): a projected 8% RN shortfall in 2028 (demand 3,301,690 vs supply 3,034,360 FTE RNs, ~267,000 short). Medical-assistant hiring: MGMA Stat poll, May 2025, in which 47% of practice leaders named medical assistants their hardest role to recruit.
  4. Positive sentiment measured by Rhema’s automated post-call analysis of completed patient calls across production deployments.
  5. Share of enrolled patients successfully reached and assessed across Rhema outreach programs at partner practices.
  6. Estimated return compares Rhema program cost to the fully loaded staff cost of performing the same outreach, intake, and follow-up manually. Excludes revenue from newly captured visits.
  7. Every patient in an enrolled panel receives programmatic outreach; capture is limited by patient reachability, not staff capacity.