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Terms of Service

Last Updated: Jan 17, 2026

Welcome to Rhema Health.

Rhema Health, Inc. ("Rhema Health," "we," "us," or "our") provides access to its website, applications, and related digital platforms (collectively, the "Services"). These Terms of Service ("Terms") govern your access to and use of the Services. By accessing or using the Services, you agree to be bound by these Terms.

We may update these Terms from time to time at our sole discretion. Any changes will be posted on this page with an updated revision date. Material changes will take effect no earlier than fourteen (14) days after posting, except where changes are required by law or relate to new features, in which case they may take effect immediately. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

IMPORTANT NOTICE

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A BINDING ARBITRATION AGREEMENT AND A WAIVER OF CLASS ACTION RIGHTS THAT AFFECT YOUR LEGAL RIGHTS.

If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have authority to bind that entity. If you do not agree to these Terms, you may not use the Services.

Additional terms, including our Privacy Policy, may apply to certain features and are incorporated by reference.

Access and Use of the Services

Description of Services

Rhema Health provides digital tools, software, and related services intended to support healthcare operations, care coordination, data management, and related workflows.

Registration

Some features require account registration. You agree to provide accurate, current, and complete information and to keep such information updated. You may not use the Services if you are under 13 years of age. Users under 18 may use the Services only with parental or guardian consent.

Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify Rhema Health immediately of any unauthorized use or security breach. We are not responsible for losses resulting from unauthorized account access caused by your failure to safeguard credentials.

Modifications to Services

We may modify, suspend, or discontinue any part of the Services at any time, with or without notice. Rhema Health will not be liable for any modification, suspension, or discontinuation.

Usage Limits

We may establish limits on data storage, usage, or access. We are not responsible for deletion or failure to store content and may terminate inactive accounts.

Conditions of Use

User Conduct

You are responsible for all content you submit or transmit through the Services. You agree not to use the Services to:

  • Violate any applicable law or regulation
  • Infringe intellectual property or proprietary rights
  • Transmit malicious code or harmful software
  • Engage in harassment, abuse, threats, or discriminatory conduct
  • Distribute spam, unsolicited promotions, or deceptive communications
  • Impersonate others or misrepresent affiliations
  • Collect personal information from minors
  • Engage in unauthorized commercial activity
  • Attempt to access systems or data not intended for you

Rhema Health reserves the right to investigate violations and take appropriate action, including suspension or termination.

Fees and Payment

Certain Services may require payment. You agree to provide valid payment information and authorize charges according to your selected plan. Prices may change with advance notice. Failure to pay may result in service suspension. You are responsible for applicable taxes, excluding taxes on our net income.

Intellectual Property

Ownership

All Services content, software, trademarks, and related materials are owned by Rhema Health or its licensors and are protected by intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, reverse engineer, or exploit the Services.

Trademarks

The Rhema Health name, logo, and branding are trademarks of Rhema Health. No license is granted to use them without prior written consent.

User Content

You retain ownership of content you submit. By submitting content, you grant Rhema Health a worldwide, royalty-free, perpetual license to use, display, modify, and distribute such content in connection with operating and promoting the Services.

Feedback

Any suggestions or feedback you provide may be used by Rhema Health without restriction or compensation.

Copyright Complaints

Rhema Health respects intellectual property rights. Claims of infringement should be submitted in accordance with the Digital Millennium Copyright Act and must include required identifying and contact information.

Counter-notices may be submitted if content was removed in error. Repeat infringers may have accounts terminated.

Third Party Links

The Services may contain links to third party websites or resources. Rhema Health does not control or endorse these third parties and is not responsible for their content or practices. Your interactions with third parties are solely between you and them.

Indemnification

You agree to indemnify and hold harmless Rhema Health, its affiliates, officers, employees, and agents from claims, damages, liabilities, and expenses arising from your use of the Services, your content, or violation of these Terms.

AI-Generated Content and Customer Responsibilities

Customers acknowledge that the Services utilize artificial intelligence and machine learning technologies that may generate clinical documentation, assessments, or other outputs ("AI Outputs"). Customer understands and agrees that:

  • (a) AI Outputs are generated using predictive models and may contain errors, omissions, or inaccuracies;
  • (b) Customer is solely responsible for reviewing, verifying, and approving all AI Outputs, including any clinical notes, assessments, diagnostic codes, or other documentation, before relying upon or submitting them to any medical record system or using them for any clinical, billing, or other purpose;
  • (c) Rhema Health shall have no liability for any decision made or action taken by Customer or any third party in reliance upon AI Outputs;
  • (d) Customer is solely responsible for obtaining any required consents, authorizations, or permissions related to the recording or processing of voice communications through the Services, including compliance with applicable federal and state laws governing the recording of conversations.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." RHEMA HEALTH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RHEMA HEALTH WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES. OUR TOTAL LIABILITY WILL NOT EXCEED THE AMOUNT PAID BY YOU IN THE SIX (6) MONTHS PRECEDING THE CLAIM OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Arbitration and Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services will be resolved through binding arbitration on an individual basis, except for claims eligible for small claims court. Class actions and representative proceedings are waived.

Arbitration will be conducted under the rules of the American Arbitration Association. Fees and procedures will follow applicable AAA rules unless otherwise required by law.

Termination

Rhema Health may suspend or terminate your access at any time for any reason, including violation of these Terms. Upon termination, your right to use the Services will immediately cease.

General Provisions

These Terms constitute the entire agreement between you and Rhema Health regarding the Services. They are governed by the laws of the State of California, without regard to conflict of law principles. Any non-arbitrable disputes will be subject to the exclusive jurisdiction of courts located in California.

If any provision is found unenforceable, the remaining provisions will remain in effect. You may not assign these Terms without our consent. We may assign them freely.

Privacy

Your use of the Services is subject to our Privacy Policy, which explains how we collect and use personal information.

Contact Information

Questions or concerns regarding these Terms may be directed to:

Rhema Health, Inc.

Email: support@rhemahealth.com

Rhema Health

Rhema coordinates patient clinical pathways from intake through to procedure or visit and into follow-up, staying with them across the entire journey to complete clinical work and save time for your team.

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